Community Transport Hub



Bringing Clients, Vehicles and Volunteers Together

Experience the Convenience of Online Bookings

Convenience: Your clients can book anytime, anywhere, without waiting or phone calls.

Universal Device Support: Clients can easily book from any device—whether it's a smartphone, tablet, or computer; Andriod, IOS or Windows.

Time-Saving: Quick process, no lengthy phone conversations.

User-Friendly Interface: Simple and accessible for all users.

Upcoming Booking Visibility: View all upcoming reservations easily.

Reduces Incoming Calls: Less routine inquiries via phone.

Reduces Call Wait Times: Faster response for complex matters.

Manage Bookings with Ease

View Resource Availability: Instantly check the availability of volunteers and vehicles, making it easier to assign resources and ensure that shifts and bookings are adequately covered.

Effortless Booking Allocation: Drag-and-drop functionality allows bookings to be quickly and easily allocated to available resources.

Real-Time Updates: Immediate updates reflect changes across the system, ensuring accurate information for all users.

Improved Planning: Real-time visibility enables better planning across the organisation.

Adaptability: Ability to swiftly adapt to changing requirements or unforeseen circumstances adds to operational agility.

Set Up Recurring Bookings: Easily schedule repeat bookings for regular trips or appointments, ensuring convenience and saving time for clients with recurring needs.

Personalised Dashboard for Volunteers

Centralised Volunteer Hub: Volunteers can access all their information and bookings in one convenient location.

Real-Time Updates: Changes to bookings are reflected in real time, ensuring volunteers are always informed and up to date.

Transparent Communication: Volunteers can receive reminders, instructions, and updates streamlining communication across the organisation.

Volunteer Compliance Reminders: CT Hub automaticlly reminds volunteers about their WWC/WWVP certifications, and driver’s licence renewals. For those using their own vehicles, it also reminds them of upcoming insurance and registration renewals, ensuring compliance and safety across the board.

Reduced Administration Overhead: The self-service dashboard eliminates the need for forms, phone calls and a phone operator streamlining processes and reducing manual tasks.

Mobile Accessibility: A mobile-responsive and user friendly dashboard enables volunteers of all technical backgrounds can navigate it with confidence.

Navigation with Google Maps: Seamlessly integrate Google Maps for efficient route planning and navigation, ensuring drivers reach destinations accurately and on time.

Manage Entire Fleet

Manage multiple fleets across locations: Effortlessly oversee and manage multiple vehicle pools in different locations, whether across the state or nationwide, all from a single platform. CT Hub enables you to coordinate fleet operations from anywhere, ensuring seamless management and control, no matter where your vehicles are located.

Predictive servicing and vehicle replacement: Our data analytics can forecast scheduling of vehicle servicing and when a vehicle is due to be replaced.(Coming in 2025)

Live trip status: Get real-time updates on trip progress, empowering administrators with the knowledge to rapidly make informed decision.

Scalability: As your organisation grows, CT Hub is ready to accommodate additional vehicles.

Ensure vehicles remain registered and insured: Stay on top of vehicle compliance with CT Hub's automated reminders for registration and insurance renewals, helping you avoid fines and ensuring all vehicles are legally covered at all times.

Other Features

Instantly Visualise Crew Availability: Get a clear, graphical view of your team's availability, making it easy to ensure all shifts across multiple locations are fully covered at a glance.

Utilise volunteers vehicles: Some organisations utilise volunteer's vehicles to increase their fleets capactiy.

Customisable: Not all organisations operate the same. CT Hub allows organsations to select which functions to use.

Branding: Include your organisation's name, and logo and even get a subdomain on CThub.

Comprehensive Reports: Our advanced reporting system provides in-depth insights to keep management fully informed. Reports are interactive, allowing you to zoom in and click through to the source data for detailed analysis. Themed reports ensure a visually consistent and engaging presentation of your data, making it easier to spot trends and make informed decisions.

Flexible User Roles: CT Hub features a robust multi-level access system, empowering users to function as drivers, dispatchers, or administrators. Each role is designed with security in mind, ensuring users can only access the information necessary for their responsibilities. This tailored approach not only enhances operational efficiency but also safeguards sensitive data, allowing for streamlined management of bookings, volunteers and vehicles.

Coming in 2025 ...

Automated Vehicle and Driver Allocation: Soon, CT Hub will introduce an intelligent system for automatically assigning vehicles and drivers based on availability and trip requirements. This innovative feature will streamline operations, reduce wait times, and optimise resource utilisation, ensuring that the right vehicle and driver are always matched for every journey.

Communicate with all drivers instantly: Imagine being able to instantly message all drivers to avoid a traffic jam or warn about road hazards.

Smart alerts: Receive instant alerts when users confirm or cancel bookings.

Automatic Confirmations: Clients will recieve confirmation requests 24 hours before their journey.

Trip Status updates: Driver's will be able to update progress of the journey in their app'.